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Description
Take time and enjoy your favourite beverage in a hand made pottery mug. This 14 ounce cup will soon become a treasured part of your morning ritual.
Food safe. Safe for use in microwave, oven and dishwasher.
Size: 4.5 x 4.5 x 3", stoneware clay, slip, underglaze and/or stains, glaze.
Due to fluctuations in kiln temperatures, and the nature of the clay and glazes we use, our hand-made pottery may not be exactly as shown in the photograph, and may vary in size and color.
Shipping
Delivery Times
In stock items: Will be shipped the next business day.
Not in stock items: Will be shipped in 3 weeks.
Custom orders: Please allow 4 to 6 weeks.
Christmas Holiday Shipping Deadlines: To ensure delivery of your gift in time for Christmas, orders must be placed no later than:
- In stock items: your order must be received by December 7
- Not in stock items: your order must be received by November 15
International Shipping: Please contact us at 306-867-8011 or by email at susan@srobertsonpottery.com regarding delivery times.
Our products are duty free under NAFTA for USA destinations. For deliveries to all other countries, the purchaser is responsible for all applicable taxes, charges and additional fees, including custom and import duties.
Shipping Methods
All parcels will be shipped via Canada Post. If delivery is to a Post Office Box, the Box number must be provided in your address. Failure to do so may result in your order being returned.
Refunds
Returning Online Purchases
We are here to help you process your return. Please call us at 1-306-867-8011 for assistance or email susan@srobertsonpottery.com.
Customers are responsible for returning all items that are being returned for reasons of personal choice. We are happy to pick up any items shipped incorrectly on our part or replace any items that were shipped incorrectly or arrive broken. Please contact us if you are unsure how your return will be handled or if you have any further questions regarding our return policy.
Broken or Defective Merchandise
We try to package items as securely as we can, but sometimes these things happen during travel. We replace any items that arrive to you broken. Please call or email us within 24 hrs of receiving your item to report a broken delivery. Please keep in mind that we often request photographs of damaged items.
On the Nature of Handcrafted Pottery
Due to fluctuations in kiln temperatures, and the nature of the clay and glazes we use, our hand made pottery may not be exactly as shown in the photo on our site, and may vary in size and colour. We think this is beautiful and provides you with a piece that is one of a kind!
We do strive for consistency in quality in all of our products. If you have questions regarding the quality of the piece you received please contact us. We are happy to answer any questions you have about our products and our quality control screening processes.
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